Alaska Guide Web Publishing Appropriate Use Policy

Our Appropriate Use Policy (AUP) is designed to help protect our customers, and the Internet community, from irresponsible or illegal activities. As good net citizens, we prohibit the impersonation of others, unsolicited commercial appeals, and any disruption of Internet services. Examples of such activities are given below:

E-mail

Commercial e-mail:
Sending unsolicited commercial e-mail is prohibited. Using the Alaska Guide e-mail address to collect responses from unsolicited commercial e-mail is prohibited. Please refer to the section on Commerce on the Internet for additional guidance.

Mail bombing and Harassment
Sending large volumes of unsolicited e-mail is prohibited. Sending threatening or harassing e-mail after being requested to stop, is prohibited. Extremely threatening or harassing e-mail is prohibited always.

News

Newsgroup spamming:
Excessive cross-posting, or posting the same article to several newsgroups, is prohibited. Generally accepted standards allow no more than 15 newsgroups, or cross-postings, for a single article or substantially similar articles. Such articles may be cancelled.

Off-topic or inappropriate postings:
There is no restriction on content, except as defined by each newsgroup. Continued posting of off-topic articles is prohibited. Please note that commercial advertisements are off-topic in the vast majority of newsgroups.

Internet Relay Chat (IRC)

The use of IRC bots is prohibited, as is the violation of any accepted policies on IRC servers. If Alaska Guide is banned from a server, the offending account will be terminated.

General

Impersonation:
Attempting to impersonate any person, using forged headers or other identifying information, is prohibited. The use of anonymous remailers and nicknames does not constitute impersonation.

Network unfriendly activity:
Activities which adversely affect the ability of other people or systems to use Alaska Guide Web services or the Internet is prohibited.

Privacy violations:
Attempts, whether successful or not, to gain access to any computer system, or customer's data, without consent is prohibited.

Financial

Sharing Alaska Guide Web Publishing accounts with anyone other than immediate family member, or re-selling service without express written consent from Alaska Guide, or offering any public information service, such as running a web server or FTP server, is prohibited. Using programs to defeat system timers limiting inactivity is prohibited. Untimely payment of any and all amounts due may result in account cancellation.

Excessive bandwidth or disk utilization

Alaska Guide's account descriptions specify limits on bandwidth and disk utilization, and use in excess of those limits is not permitted. Bandwidth utilization is determined by the total number of bytes transferred from an account's Web and FTP space. Disk utilization is determined by the total number of bytes required to store an account's Web, FTP, and Mail data.

In the event Alaska Guide determines that an account is exceeding the bandwidth or disk utilization, the account owner will be notified by e-mail. If the excess use continues for more than 48 hours after such notification, the owner may be requested to upgrade the account's service agreement or to modify the activity creating the excess use.

If excessive bandwidth or disk space utilization is determined to adversely affect Alaska Gude's ability to provide service, immediate action will be taken. The account owner will be notified by email as soon as practicable.

Privacy

It may be necessary for Alaska Guide's employees or its agents to examine system accounting logs and other records to resolve system problems. Alaska Guide reserves the right to access an account's mailbox to resolve system problems or mail system errors.

In addition, Alaska Guide and its agents will cooperate with the appropriate legal authorities in investigating claims of illegal activity, including but not limited to illegal transfer or use of copyrighted material, postings or e-mail containing threats of violence, or other illegal activity.

Alaska Guide makes no guarantee and assumes no liability for the security of any data on any server including "secure servers."

Our customers are reminded that no computer system should be considered safe from intrusion. E-mail may pass through many computer systems, and should not be considered a secure means of communication unless encrypted. Even then, information is only as secure as the encryption method.

Rationale

This document provides a general understanding of Alaska Guide's policy on the Appropriate Use of Alaska Guide services. Common sense and judgement are a necessary part of any system of rules, and this AUP is no exception. Of course, flagrant or repeated violations of the Policy are viewed in a very different light than minor infractions.

Protection of our customers and our resources, the ability to provide quality service to our customers, conformance with existing law, and the protection of our reputation as a service provider are all contributing factors to decisions on AUP violations.

It is our intention to allow Alaska Guide customers access to everything the Internet has to offer with minimal or no interference. Our belief in Free Speech is a firm commitment to our customers. However, Free Speech does not include the right to discrimate against others because of race, culture, age or sex, nor do we tollerate racial slures of any kind, "Hate Crimes" is an offence punishable by law and will certainly lend to immediate termination of ones account.In other words - To shout "Were sinking" on a ship in the middle of the ocean. In an analogous manner, certain activities are considered inappropriate by the Internet community at large, and cannot be permitted under the guise of Free Speech.

Alaska Guide does not censor the content of any newsgroups. We believe such choices should be left to the individual. We do advise our users that tools, such as X-Stop found in our On-Line Alaska Guide General Store, are available to screen an account's access to newsgroups one considers offensive. It is the account owner's responsibility to make use of such tools if desired.

Alaska Guide does not monitor the activity of accounts except for measurements of system utilization and billing records. However, in our efforts to promote good citizenship within the Internet community, if we become aware of inappropriate use of Alaska Guide Web Publishing service, we will respond.

If a Alaska Guide account is used to violate the AUP, we reserve the right to terminate service without notice. Our preferred course of action would be to advise the account owner of the inappropriate behavior and corrective action necessary. However, flagrant violations of the AUP will result in immediate termination of service.

In the event that an account is temporarily inactivated as a result of any prohibited activities, the account may be subject to reactivation charges and/or deposit requirements to be determined by Alaska Guide, Please see reactivation charges on Listing With Alaska Guide Web Publishing

Commerce on the Internet

The Internet can be a very valuable business tool when used properly, and can reflect poorly upon a business when used improperly. You are strongly encouraged to visit the following Web pages.

For more information about spamming and Net-etiquette, see:

In particular, read the document titled "Advertising on Usenet: How To Do It, How Not To Do It" in the second FTP archive.
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Anchorage, Alaska
99509-1162
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